Privacy Policy
Last updated: July 19, 2026
Indi Mortgage Commercial Division (“we,” “us,” or “our”), which operates this website at indicapital.ca, is committed to protecting your privacy. This policy explains what personal information we collect, how we use and share it, and the choices you have. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
Information we collect
- Contact inquiries. When you use our contact form, we collect your name, email address, financing need, and the details of your message.
- Feasibility calculator. To generate and send your report, we collect your name, email, phone number, and the deal details you enter (such as property, income, and financing figures).
- Financing applications. When you submit an application, we collect the personal and financial information needed to assess and arrange commercial financing — for example your name, contact details, employment and income, assets and liabilities, and property information. We do not collect your Social Insurance Number through this website; if it is required, it is obtained later through a secure channel.
- Scheduling. If you book a call, our scheduling provider collects your name, email, and any details you choose to share.
- Technical & usage data. Our hosting and content-delivery provider automatically receives limited technical data (such as IP address and browser type). Where web analytics is enabled, we collect aggregate usage data to understand and improve the site (see “Cookies and analytics” below).
How we use your information
- To respond to your inquiry and provide the services you request.
- To assess, prepare, and arrange commercial mortgage financing on your behalf.
- To generate and deliver your feasibility report.
- To contact you about your inquiry, application, or booking.
- To operate, secure, maintain, and improve our website.
How we share your information
- Lenders and financial intermediaries. As a mortgage brokerage, arranging financing requires sharing application information with lenders and other parties involved in your transaction, with your consent, as described in the consent language on our application form.
- Service providers. We use trusted third-party processors to operate the site — including email delivery, appointment scheduling, and website hosting and data storage. They process information on our behalf under appropriate safeguards.
- Legal requirements. We may disclose information where required by law or to establish, exercise, or defend our legal rights.
- We do not sell your personal information.
Storage and security
Information you submit through our forms is emailed to our team and stored in our database. We use reasonable administrative and technical safeguards to protect personal information against loss, theft, and unauthorized access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention
We retain personal information only as long as necessary for the purposes described in this policy, or as required by law and by the regulatory obligations that apply to mortgage brokerages, after which it is securely disposed of.
Cookies and analytics
Our site uses only the cookies necessary for it to function. Where web analytics (such as Google Analytics) is enabled, it helps us understand how visitors use the site so we can improve it; this may involve cookies and processing of usage data by our analytics provider. You can control cookies through your browser settings.
Your rights
Subject to legal and contractual limits, you may request access to the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it. To make a request or ask a question about your privacy, contact us using the details below.
Third-party links
Our site may link to third-party websites (for example, our advisors’ LinkedIn profiles). We are not responsible for the privacy practices of those sites; please review their policies.
Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the current version.
Contact us
For privacy questions or requests, email [email protected].